Contact information
Contact Information
We’re here to help.
If you have questions about an order, production time, shipping, custom requests, or miniature scale, please contact us using the information below. We aim to respond as quickly as possible during business hours.
Customer Support Email
Please include:
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your order number (if available)
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the product name or link
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clear photos (for damaged or missing item requests)
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Order Issues (Damage / Missing Items)
If your order arrives damaged or missing parts, contact us within 48 hours of delivery with photos so we can assist quickly.
Custom Requests
Need a specific scale, bundle request, or custom print?
Email us and we’ll confirm pricing and production time before printing.